Linking Cards & Security
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How do I unlink a payment card from iHeart Cashback?
Once you delete your iHeart Cashback account, your payment card will automatically be de-linked from Plaid. You can also unlink your payment card directly through your financial institution. The iHeart Cashback connection to your bank will be labelled “LIQUID Rewards.” If you have any issues with this process, please reach out to iheartcashback@liquidrewardsmail.com.
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I already connected my cards. Why do I need to do it again?
Some financial institutions require you to relink your accounts from time to time to protect your account security. If you experience trouble relinking your accounts, please email us at iheartcashback@liquidrewardsmail.com.
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Where else have I seen Plaid?
You may recognize Plaid as the secure payment platform used by many popular financial apps and services, including Venmo, Rocket Money, Acorns, Chime, and other major banks. Plaid safely connects your financial accounts across thousands of apps and institutions.
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How do I know if there’s a problem with linking my payment cards?
Log in to your iHeart Cashback dashboard. You will see a notification banner if there are problems with your linked payment cards. Follow any instructions to correct the problem.
You can also find information about linked payment cards in your “Settings & Preferences” under Linked Cards.
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Is my bank information safe?
Yes! Your bank information goes through advanced encryption to safeguard your data. Only your bank will see your login credentials; neither iHeart or LIQUID has direct access to your bank account at any time. This means you can focus on buying the things you like and getting rewarded for them – worry free!
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Which cards can be connected?
There are no restrictions on which cards can be connected. To maximize your cashback earnings, link the payment cards you use most frequently. If you have problems linking a payment card, please email us at iheartcashback@liquidrewardsmail.com.
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How do I link my cards?
During the registration process, you will be prompted to link your payment cards to LIQUID Rewards through their partner, Plaid. You will need to have your login credentials for payment cards you want to link. For security reasons, we cannot link your payment cards for you.
If you want to link other payment cards after you’ve registered, you can do so using the “Link New Card” button in your dashboard (in “Settings & Preferences” under Linked Cards).